Closing the gap between quality and efficiency. Re-defining customer focus with Healthcare Excellence.
Focus on patient experience moving beyond customer satisfactionSatisfying clients, patients and relatives is no longer sufficient. It is a basic expectation. Your team needs a broader understanding of all stakeholders and their requirements. ASK REPORT >
Engage and empower your teams to sustain continuous improvementImagine…your healthcare teams working self-managing whether you are around or not. Your people solve difficult problems in a structured way, having constructive discussions, and making sound decisions. WATCH DEMO >
Re-design healthcare processes to increase care capacityIncreasing demand on care providers due to ageing population requires a totally new way of working. Re-design your processes by taking out the non-value-added tasks creates smiles on everyones face. GET THE E-BOOK >
Communicate and involve everybody in making cultural transformationTaking time to measure and discuss the right performance indicators is the best investment in your people. The pay-back is employee engagement, customer delight, improving care quality and better financial performance. WATCH VIDEO >
Discover new ways how healthcare organisations succeed using Herku’s platform.
Increasing productivity and self-managing Customer story