Increasing capacity without adding manpower

Increasing capacity without adding manpower

Background A small client administration team was experiencing high workload. They were executing a huge number of tasks, therefore mistakes were made that needed correction in the records. Mistakes in client records could lead to wrong invoices, delays in payments...
Increased Homecare Productivity

Increased Homecare Productivity

Background Homecare providers are working with low hourly rates financed by local government or by insurance companies. The balance between time spent with the patient to proved care (productive time) and the time spent with other activities like travel, meetings,...
Reducing Admin Workload

Reducing Admin Workload

Background Healthcare employees are more and more overloaded with administrative task. They feel they have less and less time for the client and patient because they have to register everything they do. This administrative burden creates time pressure and causes...
Better Care For Every Patient

Better Care For Every Patient

Background Based on the condition of the patient, healthcare financier provides funds for healthcare provider to arrange the care patient needs. This budget needs to be spend on the patient and on the supportive tasks to make patient care available. One of the teams...