Increasing capacity without adding manpower

Increasing capacity without adding manpower

Background A small client administration team was experiencing high workload. They were executing a huge number of tasks, therefore mistakes were made that needed correction in the records. Mistakes in client records could lead to wrong invoices, delays in payments...
Reducing Admin Workload

Reducing Admin Workload

Background Healthcare employees are more and more overloaded with administrative task. They feel they have less and less time for the client and patient because they have to register everything they do. This administrative burden creates time pressure and causes...